ResumeProofed

Keyword Atlas · Administration · No 09

AdministrativeAssistant
resume keywords.

The words hiring systems and administrative assistant hiring managers actually look for, drawn from the U.S. Department of Labor occupational database and the bodies that certify this field. Sourced, dated, and checked by machine.

LIVE SCAN · ADMINISTRATIVE-ASSISTANT.PROFILE
Handled 60+ inbound calls daily, routing messages to 8 department heads with same-day follow-up
Standardized contract routing using Adobe Acrobat, cutting signature turnaround from 5 days to 2
Earned CAP (Certified Administrative Professional) certification, IAAP, 2024
$47,540
Median pay, yearly
BLS OEWS (via api.bls.gov) · OEWS 2025
-1%decline
Growth 2024 to 2034
BLS Employment Projections (via O*NET OnLine, DOL/ETA, CC BY 4.0)
202,800
Openings per year
BLS Employment Projections (via O*NET OnLine, DOL/ETA, CC BY 4.0) · 2024-2034
1.94M
Employed, 2024
BLS OEWS/Employment Projections (via O*NET OnLine, DOL/ETA, CC BY 4.0) · 2024

The keywords

Grouped, sourced, ready to use.

Tap any keyword to see exactly where it comes from and how to use it in a real bullet.

call handling and message taking
O*NET 43-6014.00 · Task ID 2790 · CC BY 4.0
Use it like this
Handled 60+ inbound calls daily, routing messages to 8 department heads with same-day follow-up

Skill mix

What the role actually weighs.

Administrative 4.1English Language 3Computers and Electronics 3.3Customer and Personal Service 3.1Administration and Management 2.2Mathematics 2.3

Administrative know-how leads, with computers close behind.

Federal knowledge ratings for administrative assistants rank Administrative knowledge well above every other category, with Computers and Electronics and Customer and Personal Service close together just behind it. That lines up with the hard skills and tools data on this page: the role leans on structured office process, everyday software fluency, and steady public-facing service, more than on math or formal management theory.

O*NET® 43-6014.00, knowledge ratings (Level 0-7 normalized to a 0-5 display scale) · CC BY 4.0

Wage terrain

Where the salaries actually sit.

90th pct
$66,350
75th pct
$58,000
MEDIAN
$47,540
25th pct
$38,830
10th pct
$33,280
BLS OEWS percentile annual wages, 2025 release, national, SOC 43-6014 (via api.bls.gov, BLS Public Data API v2).

Placement

Where each keyword belongs.

Summary

Title, years, and a certification cluster at the top, the densest keyword real estate on the page.

Administrative Assistant with 5 years of experience, CAP certified, skilled in calendar management and payroll processing

Experience bullets

Hard skills and tools, each attached to an outcome with a number.

Migrated a paper filing system to an electronic filing systems setup, cutting document retrieval time by 40%

Skills section

Exact-phrase matching for screening software. Mirror the job posting's own wording.

calendar management · payroll processing · Microsoft Office software

Cover letter

One or two signature keywords woven into a story, never a list.

...took ownership of calendar management for a four-executive leadership team...

The receipts

Claims we checked for you.

75% of resumes are rejected by ATS automatically, before a human ever sees them.NO PRIMARY SOURCE
Traces to a 2012 marketing claim from Preptel, a resume-optimization vendor that closed in 2013 without ever publishing a study, sample size, or methodology. The figure was repeated across blog posts and a few larger outlets with no new evidence, and different retellings put it anywhere from 70 to 88 percent, itself a sign nothing was actually measured. What real screening does is narrower: application-form knockout questions (work rights, a required license, a stated minimum years of experience), not a robot scoring your prose.
Employers admit their own hiring systems screen out qualified candidates who don't exactly match the stated criteria.VERIFIED · HBS/Accenture 2021
Harvard Business School and Accenture's 2021 "Hidden Workers" study, surveying employers across several countries, found 88 percent for high-skilled roles and 94 percent for middle-skilled roles believed their own hiring systems excluded qualified candidates over rigid criteria such as an unbroken employment history or a specific degree. This is real and documented, and it is why exact-phrase keyword matching against the posting's own stated requirements matters, not because a robot is grading your writing, but because a rigid filter is genuinely being applied.

Asked constantly

Administrative Assistant resume questions, answered straight.

What keywords should I put on an administrative assistant resume?

Lead with hard skills the role is actually built on, like calendar management, appointment scheduling, database entry and maintenance, and payroll processing, plus the specific office software you use day to day, such as Microsoft Office software or Adobe Acrobat. Mirror the exact wording each job posting uses rather than guessing at synonyms.

How do I get my administrative assistant resume past screening software?

Use the exact phrasing from the job posting itself for your hard skills and tools, since most screening systems match on literal text, not intent. The idea that a system scores your resume out of 100 and rejects anything below a threshold is not how mainstream applicant tracking systems work; they store and search structured fields for a recruiter, they do not grade your writing.

Are certifications like CAP or Microsoft Office Specialist worth listing?

Yes. CAP (Certified Administrative Professional) from IAAP and MOS (Microsoft Office Specialist) from Microsoft are both real, widely recognized voluntary certifications for this occupation, not licenses. List them by name so both a recruiter and a screening system can match on the exact term.

Sources on this page

  1. O*NET 30.3 Database (May 2026 Release), U.S. Department of Labor / ETA, occupation 43-6014.00. Used under CC BY 4.0.
  2. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), SOC 43-6014, 2025 release. Public domain. Retrieved via api.bls.gov, BLS Public Data API v2.
  3. O*NET OnLine (onetonline.org), Wages & Employment Trends panel for 43-6014.00, republishing BLS Employment Projections. U.S. DOL/ETA, CC BY 4.0. Retrieved 2026-09-04T00:32:21Z.
  4. Recruiter/vendor citation-chain analysis of the ATS rejection-rate claim (see Resume Proofed's own reporting: resumeproofed.com/blog/does-ats-automatically-reject-resumes).
  5. Harvard Business School and Accenture, Hidden Workers: Untapped Talent, 2021.
every number dated · every source fetched and machine-checked before publish